Interview with Rania Skouta, the Operation Manager of Globalia Piraeus

“In the last few years, the global supply chain sector has been busy implementing digitized services to better serve its customers. Digitization in logistics helps to speed up the response time, manage freights bookings on spot, and make the documents accessible any time you need.”

This week we interviewed Mrs. Rania Skouta, the Operation Manager of Globalia Piraeus. In this interview, Mrs. Skouta talks about the beginnings of her company, its expansion, the industry challenges, and the road to the future.

Q. When and how did you get into the freight forwarding industry?

A. I joined the freight forwarding department with specializations in operation. To begin with, I was in search of the right field for me, and in fact, I was a little apprehensive if I could fit into this sector. However, I instantly fell in love with this line of work and started to successfully execute many operational tasks in the freight forwarding sector.

Feroniki SA- independent freight forwarder
Rania Skouta from Globalia Piraeus

Q. Can you tell us a little about the history of Feroniki?

A. Our company was founded back in 1985 by Mr. Papagianopoulos. Back then, Feroniki used to operate solely as a customs broker. In 1993, Mr. Papagianopoulos decided to expand in the transportation and logistics industry. In the same year, he created the freight forwarding department under the same company. Since then, we never looked back. Over the years, we have achieved several milestones, forged strategic alliances, made significant investments, expanded our workforce, acquired important certifications, and presently we count on a network of trustworthy international logistics partners. At the moment, we are living up to our expectations by considerably expanding the scope of our business as well as our profits.

Q. What distinguishes Feroniki from other freight forwarders in your city?

A. First and foremost, it is our excellent team that distinguishes us from other forwarders in Piraeus. My teammates are experts in their fields who know exactly what it takes to keep up to the expectations of our customers. Our intimate knowledge of the sector, our connections with carriers and international agents, along with the flexibility we offer, prompt our customers to come back to us for all their logistic needs. Clients all around the world are looking for one thing- an easier solution for their transport. This is precisely what we offer.

We own three offices in the city. One office is entirely dedicated to customs clearance, one for our freight forwarding department, and last but not least our head office. Moreover, since we offer comprehensive logistic services including shipping, clearance, and transportation, there is no need for our customers to contact other agents. Lastly, we offer quality services at a very affordable rate. This is yet another factor behind our success.

Q. What are the challenges facing the freight forwarding industry at the moment? How is Feroniki dealing with the challenges?

A. The pandemic was surely the most pressing challenge this industry had to face in recent years. Moreover, the increasing competition, the challenge posed by the multinationals, and the move toward automation are also significant hurdles for independent freight forwarders. In these difficult times, we are constantly working hard to improve our services and meet the requirements of our customers. The right attitude & willingness to find the solution for the shipment are the two keys to bypassing the challenges.

Over the years we have achieved several milestones, forged strategic alliances, made significant investments, expanded our workforce, acquired important certifications, and presently we count on a network of trustworthy international logistics partners.                                                                                                                     

Q. How do you think technology is changing the freight forwarding industry?

A. In the last few years, the global supply chain sector has been busy implementing digitized services to better serve its customers. I am a big enthusiast of online freight forwarding services. It enormously simplifies the task, reduces the chances of errors, keeps the customers satisfied, and helps us save a lot of time. Additionally, digitization in logistics helps to speed up the response time, manage freight bookings on spot, and make the documents accessible any time you need. Moreover, it allows agents all over the world as well as customers to access these documents. Feroniki has acquired the top of the line digital systems and advanced technological equipment to ensure client convenience, cargo safety, and the utmost protection of the customers’ personal data.

Q. From your own experience, which are the keys to success in the freight forwarding industry?

A. The route to success is to be resilient in the face of challenges. My motto is to keep on learning and improving and to not give up under any circumstances. My message to independent freight forwarders is to be fearless, persistent, and open to new things.

Globalia members with shipments to/from Piraeus, Greece, are invited to get in touch with their professional team.

Globalia Piraeus attains a considerable increase on their profits

They have also substantially expanded their team by acquiring four new employees

Feroniki SA International Shipping Forwarding, Globalia member in Piraeus, Greece, has managed to keep up its targets and increase its profit margin significantly. In 2021 they accomplished an increase of 50% on their profit based on their previous year’s results. They have achieved a net profit of 144k Euros in 2021.

As stated by Mrs. Rania Skouta, the Manager of the Operation Documentation Department of Feroniki, “We have managed to augment our profits in 2021 even with a lack of personnel. This year it will only get better as we have welcomed 4 new employees who will surely add further value to our team.”

Feroniki SA- logistics company in Piraeus
Feroniki SA- logistics company in Piraeus

 

They have welcomed four new employees who have joined their company in various departments. Mrs. Rania Skouta – who has many years of experience in this sector – has joined their team as the Manager of the Operation Documentation Department. Mr. Nickolas Christofakakis has started working with Globalia Piraeus as operation leader since January 2022. Mrs. Maria Frantzeskaki has joined them in the customs clearance department under the filing role. Mrs. Skendi has become a part of their accounting department. She is in charge of payments and filing. All of them have assisted to increase the number of clients of Feroniki as well as the profit of the company.

“The new teammates have assisted to increase our number of clients. Furthermore, our new recruitment in the team is literally increasing the profit every month. I strongly believe that our expertise in combination with Feroniki’s longstanding reputation in the logistics industry will be the key to further expansion,” adds Mrs. Skouta.

Congratulations to Feroniki SA and all the best for their upcoming projects!

 

Globalia Piraeus joins forces with Globalia Larnaca/Limassol to work on a long-term shipment involving the movement of edible oil

They are using a new kind of Flexi Tank which significantly reduces the total estimated loading time

Feroniki SA International Shipping Forwarding, Globalia member in Piraeus, Greece, has received a profitable sales lead from Chripan Agency Ltd, Globalia Larnaca/Limassol, and they are now working on a continuous project entailing the movement of 4- 5 containers of refined soya bean oil per month.

For this job they are making use of a new kind of Flexi Tank that is faster to apply within the 20’ft containers, thus making the total estimated loading time much short. Last year, they did a similar job for Globalia member in Cairo, Dispatch Logistics, which allowed them to gain hands-on experience in the quick and safe loading of Flexi tanks.

logistics business partner

In the words of Nikos Liberopoulos, the Sales Manager of Feroniki, “The very nature of these shipments necessitates advance preparation and a sufficient stock of Flexi tanks. Our experienced team adeptly fits the tanks inside the containers and our reliable truckers and carriers always ensure that the cargo gets space on the ships in due time. I would like to say a big thanks to our Globalia partner Chripan Agency Ltd for helping us obtain this important project! We look forward to collaborating with more network members in the months to come. ”

Congratulations to Feroniki SA on garnering this long-term project!

Globalia Piraeus transports 87 containers of refined soy bean Oil from Greece to Egypt

This was a challenging project that lasted 3 months – from June to August

European Logistics Feroniki SA International Shipping Forwarding, Globalia member in Piraeus, Greece, has successfully handled a massive shipment consisting of refined soybean oil from Piraeus, Greece, to El Dekheila (Alexandria), Egypt. “This was a challenging shipment and there have been weeks where we worked overtime to ship up to 15 containers, which was indeed a very heavy task requiring a lot of coordination and hard work on part of our team,” says Nikos Liberopoulos, the Sales Manager of Feroniki.

Feroniki SA International Shipping Forwarding, Globalia member in Piraeus, Greece, has successfully handled a massive shipment consisting of refined soybean oil from Piraeus, Greece, to El Dekheila (Alexandria), Egypt. “This was a challenging shipment and there have been weeks where we worked overtime to ship up to 15 containers, which was indeed a very heavy task requiring a lot of coordination and hard work on part of our team,” says Nikos Liberopoulos, the Sales Manager of Feroniki.

Mr. Liberopoulos further adds, “Altogether we arranged 87 x 20’dv Flexitanks to transport the shipment and our partner in Cairo also carried out the distribution seamlessly. Installing the Flexitank inside the container and loading the containers at the port on time were tricky tasks that were faultlessly executed by the Feroniki team.”

Congratulations to Feroniki SA for the successful handling of this project!