Tag: Globalia’s Annual Meeting

Globalia Logistics Network celebrates collaboration and innovation at its 6th Annual Meeting in Abu Dhabi

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Hosted at the Intercontinental Hotel Abu Dhabi from 3rd to 5th May, the event served as a dynamic platform for freight forwarders to strengthen partnerships and embrace cutting-edge digital transformation

Globalia Logistics Network, one of the leading freight forwarding networks worldwide, successfully concluded its 6th Annual Meeting, bringing together over 80 freight forwarders from more than 50 countries at the Intercontinental Hotel Abu Dhabi. The three-day event provided members with unparalleled networking opportunities, strategic business discussions, and insights into the latest technological advancements shaping the logistics industry.

The Annual Meeting facilitated one-to-one meetings, allowing members to engage in in-depth discussions on potential collaborations and industry developments. Additionally, these personalized interactions, which are at the core of Globalia’s conference, enabled delegates to strengthen partnerships, explore new business opportunities, and reinforce their presence in the global logistics sector.

“It was a true pleasure to engage with such a distinguished group of logistics professionals and to be part of a committed and valuable global network. We reaffirm our commitment to fostering new business opportunities to and from the Dominican Republic. A heartfelt thank you to Globalia’s team for their unwavering support and for enhancing the quality of the event,”— Globalia member from Santo Domingo said.

Group Photo at Globalia’s 6th Annual Meeting

 

During the conference, Globalia introduced several front-line digital solutions, reinforcing its commitment to technological innovation in freight forwarding.  A key highlight was the introduction of a personalized cargo insurance booking system, seamlessly integrated into the network’s digital platform through a strategic partnership with Redkik. Additionally, Globalia’s FreightViewer workshops, led by coordinator Andrea Martin, provided members with an in-depth demonstration of the latest enhancements to the network’s exclusive freight rate management platform.

Antonio Torres, Founder and President of Globalia Logistics Network, remarked, “Our Annual Meeting is more than just a networking event—it is a platform for members to build trust, forge lasting partnerships, and stay ahead in an increasingly digitalized logistics industry. The success of this year’s conference underscores the strength of our network and the value of in-person interactions in fostering business growth.”

Complementing the business program, the event offered curated opportunities for relationship-building and cultural enrichment. Attendees experienced Abu Dhabi’s heritage through a private tour of iconic landmarks, while the exclusive welcome reception and gala dinner featuring live entertainment provided elegant settings for members to cultivate connections beyond the conference room. These carefully designed engagements fostered meaningful dialogue in an atmosphere conducive to partnership development.

“Beyond the exceptional business outcomes, we created meaningful spaces for personal connections to flourish – because in our industry, strong relationships remain the foundation of successful partnerships. The energy and collaboration we witnessed reaffirm our network’s growing value proposition,” added Mr. Torres.

Building on this year’s achievements, Globalia Logistics Network reinforces its role as the premier platform for collaborative logistics solutions and industry innovation. With preparations underway for the 7th Annual Meeting in 2026, the network remains committed to expanding member capabilities and delivering next-generation tools that address the evolving needs of international freight forwarders.

 

 

Globalia Logistics Network Post-Conference Special Newsletter has been Published

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The newsletter provides a glimpse into every aspect of Globalia’s 5th Annual Meeting while keeping members updated with news from agents and the industry

Globalia Logistics Network’s Post-Conference Special Newsletter is now live and available for reading on the Globalia website. This edition is dedicated to the recently concluded freight forwarders conference in Bali, which brought together over 90 network members for three days of uninterrupted networking in a picturesque setting.

Globalia’s Post Conference Special NewsletterPost conference special 2024

Click the image above to view the newsletter

Readers will get to explore every aspect of Globalia’s 5th Annual Meeting in Bali and discover how it empowered members to fortify their partnerships with international logistics leaders. The newsletter offers an inside look at the Day Trip,  Welcome Cocktail Reception, One-to-One Meetings, and FreightViewer workshops conducted during the event. Additionally, there is a special section where Maria Serrano, Globalia’s PR and Event Coordinator, provides invaluable tips for a successful follow-up with your partners after the conference.

Our Members News segment shines a spotlight on the remarkable achievements of our members from cities around the world. From business expansions to innovative projects, discover the success stories that are driving our network forward. Additionally, this edition features an insightful article on how freight forwarders can effectively handle customer complaints, providing practical tips and strategies to enhance customer service and satisfaction levels. Lastly, readers can also take a look at the most talked about news and news headlines from the freight forwarding sector.

Don’t miss out on all the exciting updates and valuable information.

Interview with Latifa Boulmal

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“The trickiest aspect of my job is to provide quick solutions to issues and inquiries from hundreds of agents from so many different countries. I believe that on-time response, empathy towards the complaining agent, and a degree of familiarity with the agent’s history are a few ways to efficiently handle the agent’s issues.”

Latifa is a part of Globalia’s Agent Coordination Team whose main responsibilities are to assist members with any issue they may have and ensure that agents get the promptest solutions.Latifa has previously worked with multinationals as a project coordinator and interpreter. Also, she has worked for 12 years as a sales manager in an export/import company where she gained experience in maritime transport and the export/import procedures. In this interview, she talks about her experience of working at Globalia, the benefits of Globalia’s referral programme, the importance of attending the Annual Meetings and more. Additionally, she also provides useful tips to safeguard the members from online fraud.

  
Globalia's Agent Coordinator Assistant
Latifa Boulmal- Globalia’s Agent Coordinator Assistant

Q. Tell us about your experience of working with the Globalia team?

A.  My experience with Globalia has been really satisfying so far. We have a small close-knit team and working with them is a productive and pleasant experience. Globalia’s Agent Coordination Team works together to provide quick solutions to our member’s problems. Additionally, Globalia has taught me a great deal about client communication, customer-care, and ensuring better coordination among the network and its members. I try my best to help the members in the best way possible, regardless of the issue.

Q. How do you think your previous work experience can contribute to the Globalia team?

A. As a sales manager I have many years of experience with customer handling and client management. Moreover, working as an interpreter has allowed me to be familiar with people from several cultural backgrounds. This is surely a factor that allows me to do my job better. Lastly, I have worked for more than a decade with an export/import company which has helped me to gain considerable knowledge of the intricacies of the freight forwarding sector.

Q. Which do you think are the best benefits of becoming a Globalia member?

A. To begin with, Globalia is one of the best logistics networks in the world, that not only allows members to find new partners and serve new territories but also offers resources and tools to help the members digitize their operations. Covering more than 196 cities across 129 countries, Globalia accepts only one agent per city, who is solely responsible for the traffic from/to that territory. Moreover, Globalia’s extremely rigorous selection process guarantees that all our members are trustworthy and financially solvent. Lastly, our highly professional team is always on hand to assist members in the best way possible both quickly and efficiently, whatever the issue.

Q. Which are the most important achievements of Globalia along these years?

A. In the last 5 years, Globalia already has achieved many significant milestones. It is the first freight forwarders network to launch a tool that is allowing the members to digitize their businesses. Our TMS FreightViewer is reducing members’ expenses, saving their time, eliminating manual error, augmenting visibility and security, and minimizing the steps involved in shipping operations.

Secondly, every year Globalia organizes an Annual Meeting that offers an ideal networking platform for the agents. Even in the last two years when physically meeting wasn’t possible because of the pandemic, we arranged for cloud conferences. Globalia’s 4th Annual Meeting is all set to happen from 15th to 17th March in Phuket, Thailand.

Lastly, Globalia has partnered with the top supply chain course provided CIFFA and open an online academy. The logistics courses are allowing the members to augment the expertise and industry knowledge of their employees. Above all, the courses are helping the newcomers in the logistics industry to get an in-depth understanding of all the important supply chain processes.

Q. How can Globalia’s referral programme be beneficial for the agents?

A. We always encourage our members to refer their reliable industry peers to our network. When this referred agent eventually becomes a part of the network, the referring agents can greatly benefit by obtaining a discount on their membership. Firstly, he gets a 25% discount on their next year’s annual fee. Additionally, when members refer more than one agent, they stand to get a maximum of four discounts (of 25% each) which makes them eligible to pay zero membership fees for the next year.

  

“Forging a collaborative and profitable relationship with the partners is one of the keys in our sector and the Annual Meetings are crucial in this regard. Most agents who have attended the Meetings have increased their business volume and created a long-term business relationships with their partners. I strongly recommend all our members make it to Globalia’s 4th Annual Meeting.   

Q. Which are the new achievements you foresee in the coming days?

A. Very soon we will launch an app that will allow increased communication among the network members This innovative mobile platform will allow the Globalia agents to maintain and foster a close-knit community that can connect with each other any time of the day right from their mobile devices. Additionally, with 196 members and still going strong, we are also hoping to reach 200 members very soon.

Q. Which is the most challenging aspect of your work? How do you deal with it?

A. The trickiest aspect of my job consists of providing quick solutions to issues and inquiries from hundreds of agents from so many different countries. I firmly believe that on-time response, empathy towards the complaining agent, and a degree of familiarity with the agent’s history are a few ways to efficiently handle the agent’s issues.

Q. Do you get complaints from members regarding scam emails? How are you coping with this problem?

A. Yes, scam emails are a persistent threat in the age of digital communications. Members have notified us about receiving payment-related emails from another member in which they were asked to make the payment to the new bank details provided. It goes without saying that, such emails are sent by scammers and not by any member of our network. This is why we always urge our members to verify the bank details of their partner to whom they are supposed to make a payment by talking to them directly over the phone.

Q. Why do you think attending the Annual Meeting is important for the agents?

A. Forging a collaborative and profitable relationship with the partners is one of the keys in our sector and the Annual Meetings are absolutely crucial in this regard. Most of the agents who have attended the Meetings say that they have increased their business volume and created a long-term business relationships with their partners. I strongly recommend all our members to make it to Globalia’s 4th Annual Meeting that will take place from 15th to 17th March 2023 in Phuket, Thailand.