At a time when industries across all sectors are striving to adapt to digital advancement, logistics companies worldwide are gradually recognizing the need to embrace digital transformation. The shift towards digitization is now more evident than ever, especially after the pandemic when the industry learnt the lessons from the global supply chain disruption, due to…
Globalia Blog
Tag: transport management software
How technology can help improve customer service for independent freight forwarders
The market reputation of independent freight forwarders is entirely dependent on the way they serve their customers. Just like any other sector, the freight forwarding industry is striving to create a long-term mutually beneficial relationship with its customers. Apart from strengthening the brand image, a sound relationship with customers also helps to deal with the…