When a client calls with an urgent shipment, what’s your first move? Do you stick to scheduled air freight and risk delays or do you go straight for an air charter solution? For freight forwarders, these decisions can make or break customer relationships. Scheduled services are great for predictable, routine shipments. But when the clock…
The surge in e-commerce has brought about a predominantly positive effect on air freight forwarders. Air cargo plays a vital role in generating up to 35% of an airline’s revenue, and within that, e-commerce shipments constitute approximately 22% of the total air cargo volume. E-commerce made its initial impact on the industry back in 2015…